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Get help with the program, your account or payments. Contact us about custom logistics requirements too.

Email address

contact@pallet3d.com
  • Technical support
  • Payments and account
  • Cooperation
  • Custom solution
  • Other

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FAQ

Frequently asked questions

What should a support request include?

Include the calculator, browser, steps to reproduce and expected result. Do not send passwords or payment card details.

Can I describe my packing process?

Yes. Include the load type, dimensions, constraints and required result. We will assess whether the program can be adapted to your case.